A new category of operations software
The First Trusted AI-Powered Service Operations Platform
Manage service requests, work orders, vendors, assets, and compliance through one intelligent network — powered by AI and verified end to end. Legacy tools track that work happened. FacilityOpsIQ proves it was done, done right, and billed honestly.
Built for Hospitality, Multi-Location Retail, Commercial, Industrial, and Real Estate operations.
Rooftop HVAC — no cooling, Building C
Outcomes over activity
Traditional platforms track activity. FacilityOpsIQ delivers outcomes.
Three things have to happen for a service request to be trustworthy. Most software does the first. AI does the second. Only a trust layer does the third.
What a CMMS does
Logs that a request came in and that someone marked it done. Useful — but it can’t tell you whether the work actually happened.
What AI adds
Triage, dispatch, routing, and summaries handle the busywork, so your team spends time on judgment, not data entry.
What only the Trust Layer does
AI checks the work against evidence, and every step is sealed into a tamper-evident record you can prove to an auditor or insurer.
One platform
Everything for the service lifecycle, in one network.
Requests, work orders, vendors, assets, compliance, and payouts — not seven disconnected tools.
AI-Native operations
Triage, dispatch, routing, and verification are built into the core — not a chatbot bolted on the side. Designed to cut manual work 40–60%.
Learn moreVerified outcomes
AI checks completed work against before/after photos, and every step is sealed into a tamper-evident record you can prove.
Learn moreVendor accountability
Credential and insurance tracking plus reputation scores computed from verified results — not vendor self-reporting.
Learn moreOne operational network
Requests, work orders, vendors, assets, compliance, and payouts in one system instead of seven disconnected tools.
Learn moreOutcomes over activity
Legacy platforms track that a job was marked done. FacilityOpsIQ proves it was done, done right, and billed honestly.
Learn moreDeploy in days
No six-figure, multi-quarter rollout. Transparent setup measured in days — start as an overlay alongside your current tools and expand as it earns its place.
Learn moreAI-Native
AI built into the core — not bolted on the side.
Most tools in this space bolted AI on years after the fact. FacilityOpsIQ was designed around AI from day one. Meet AskStan, a role-aware assistant that searches records, answers plain-language questions, and takes action within your permissions.
The Trust Layer
Proof that the work was actually done.
AI verifies completed work against before/after photos, and every lifecycle event is sealed into a tamper-evident record. Auditors, insurers, and regulators get verifiable proof — not a screenshot of a checkbox.
You can’t change history. You can’t fake completion. You can’t bill for work that wasn’t done.
Every record is cryptographically signed, append-only, and independently verifiable — anyone can confirm it without trusting us. No other platform in this category hands you that.
How it works
From request to verified, sealed record.
Any step can run autonomously — with human override at every stage. Vendor payouts default to manual approval.
- 1
Intake
A request arrives by web, QR, email, SMS, voice, API, mobile, the public portal, or AskStan.
- 2
AI triage
AI suggests category, priority, and department, and flags likely duplicates — in seconds.
- 3
Dispatch
Assignment by skill, location, and load; intelligent vendor routing with SLA deadlines applied.
- 4
Work
Field crews and vendors update from a mobile-first experience built for one thumb, online or off.
- 5
Verify
AI reviews before/after evidence and returns a pass/fail against the job — not just a checkbox.
- 6
Pay
Vendor costs enter as pending approval; authorized payouts settle via Stripe Connect (manual by default).
- 7
Prove
Every event is sealed into a tamper-evident record and available as an audit-ready export.
Solutions
Built for the operations that can’t go down.
Hospitality
In hospitality, “we fixed it” isn’t enough.
ExploreMulti-Location Retail
When refrigeration, HVAC, or a door goes down, revenue and product go with it — and a health inspector might be next.
ExploreCommercial
For enterprise facilities and occupier teams, work lives in email, work orders in one tool, vendors in another, and compliance in spreadsheets — and none of it reconciles.
ExploreIndustrial
On a production line or in a distribution center, reactive maintenance is expensive and a safety event or cold-chain excursion is a compliance event.
ExploreReal Estate
For owners and third-party managers, the way you lose money is specific: liability claims, uninsured-vendor exposure, missed compliance deadlines, and contested pass-through costs.
ExploreIntegrations
Works with the systems you already run.
Efficiency figures reflect the platform’s design intent; your results depend on your operations and configuration.
Why choose someone new
New to the market. Not new to how this should work.
Legacy platforms were built a decade ago and had AI stapled on. We built the intelligence and the verified record into the core from the first line of code — and we’ll tell you exactly what’s live, what’s configurable, and what’s on the roadmap. No vaporware.
Transform service requests into verified outcomes.
See how AI-native operations and a tamper-evident record change what "done" means. Book a walkthrough with our team.